Telephony Solution Designed for Professional Legal Practices
Connection of cordless headsets so receptionists and staff can answer calls away from their desks Call Queuing allowing receptionist to handle multiple calls without need to put callers on hold Voicemail with date, time and telephone number recorded. Voicemail sent to staff email address. Call voice recording Call accounting with calls logged against customers MP3 music on hold with royalty free music that can be customised to promote services Dialling from Microsoft Outlook or Practice Management software Connection to digital lines for Calling number display, transfer to external numbers and cheaper line rental VOIP expansion for cheap calls or to connect remote IP phones (eg make calls from home via practice phone system) Integration of mobile phones allowing calls from mobiles to be routed via phone system (eg paying local call rates instead of mobile call rates) Connection of door intercom Simple user administration via computer