During mid 2008, Brita Water Filter Systems (Aust.) relocated its business office to meet its continual success and growth in the business.

Michael Fisher, Managing Director of Brita Water Filter Systems (Aust.) stated “The business has grown and we need to realise the importance of communication to assist in the overall business strategy, helping the business and its staff to work flexibly, efficiently and with greater availability.”

After investigating solutions available, Brita Water chose Siemens HiPath communication system as it provides the functionality and scalability to grow with the business and the ever changing communication landscape.

Michael explains “The business constantly faces new challenges and opportunities. We need a business-aligned communication solution that is free to grow as our business evolves to satisfy current and future demands. TAMCO is the communication solutions provider that understood our needs and deployed a solution that met our requirements. We are pleased with the design, deploy, service and support of our new communication solution."

”TAMCO’s installation the system in our new premises was completed as scheduled. We were impressed with their planning and attention to the detail of our needs. They provided initial training and follow-up. Their support team is very responsive in resolving any issues that may arise. TAMCO has assisted us in numerous ways to reduce our tele-communications costs. In short, their service has exceeded expectations.”

Some of the key features of the Siemens HiPath communication system included:

Lower communication cost, via Internet based telephone calls that had improved our productivity and significantly cut down our month phone bill especially on STD and overseas calls.

Great flexibility and contact ability through Siemens Mobility, be out and about as you need – but constantly contactable, whist dramatically reducing the mobile costs.

Home office solution, to allow my employees work conveniently whilst being available longer, and still achieve a work-life balance.

Lastly, with one number contact ability and sharing of 1 voicemail box, I stopped giving out multiple contact numbers, and the calls come directly to me on my desk phone, mobile phone and even home office, and all with 1 voicemail box that could checked on the phones, or on my email.

With TAMCO ‘s professionalism and its implementation and deployment strategy of the turnkey solution, it is business as usual for us as Brita Water, we experienced minimal downtime, professional training and support that are vital to us. Key to our workings with them is they made it simple.

Michael Fisher Managing Director Brita Water Filter Systems (Aust.)