ZETTLER® Medicall® 800

Medicall 800 is a nurse call and care communication system based on LON® bus technology. It provides numerous call functions, direct communication options, different answer variants and interfaces to other electronic systems. These essential features of Medicall 800 help make care organisations more effecient while at the same time enhancing patient and personnel safety.




Medicall 800 was developed for:
- Hospitals
- Sanatoriums and rehabilitation clinics
- Retirement and nursing homes
- Care organisations
- Assisted living developments
- Home care organisations

The nursing home building code prescribes the installation of a nurse call system in all of the care organisations listed above. DIN/VDE 0834 defines the performance features of call systems in hospitals, retirement and old people’s homes, nursing homes and prisons. Medicall 800 fulfills all requirements. We assure compliance with norms and standards for systems varying widely in size and functionality.

Medicall 800 can be adapted to an institution’s specific requirements. It may be configured as a nurse call system without voice function or as a combined nurse call and care communication system with voice support – handsfree calls to and from rooms or indvidual beds. Of course, combinations of these basic variants are also possible.

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Features:

The ZETTLER® Medicall® 800 nurse call and care communication system allows you to configure numerous call options that combine safety in care with added patient comfort. The standard call types
are included in the basic system configuration, but several special calls are predefined as well.

Service call for added convenience
The service call is forwarded to defined stations within the organisation or to external service providers. For example, this could be the maternity ward. With the ZETTLER® Medicall® 800, a mother will contact the station nurse directly when she wishes to have her baby with her. The baby call appears on the Medicall® 800 wall display or on a telephone display to inform the nurse so she can respond immediately.

Targeted information in an emergency
When a nurse triggers a cardiac call or reanimation call, the message is routed
directly to a team of doctors: Immediate help is guaranteed. Other calls and messages, such as selective bed calls, perfusor calls, diagnostic calls, fire alarms, technical faults and special calls can all be configured with the same degree of precision.

Calling other care personnel for help
If a nurse cannot leave his or her work area and needs helps, a nurse emergency call can
be automatically placed by pressing a button.

Intelligent wiring
A single call line of the communication system detects and transmits up to four different call types. By default, six call lines per room can be connected: a maximum of four bed calls, a room and a toilet call line.

Store and remind
If a call cannot be processed by the care personnel right away, it is relayed to the „Store” function. Medicall® 800 monitors this: If processing the call takes longer than a period of time preset in the system, the original call is reactivated.

Call acknowledgment signal
When stored patient calls exist, a lamp on the device used to trigger the call flashes. This gives the patient the certainty that his or her call will be answered.

Volume control
Three volume settings can be selected for the acoustic signal alerting the care personnel to a call being forwarded. During the night the signal is set to the lowest volume setting. Advantages: Patients are not disturbed, no care personnel calls are lost. The volume is controlled from the control stations.

Direct communication
Direct communication can greatly simplify care. Nurses use stationary and mobile control stations, the patient a handset. If Medicall® 800 is networked with PABX and DECT systems, calls can also be answered via (mobile) telephones. Personnel on the move is able to answer and process calls at any time.

Safe investment in the future

The numerous networking options of ZETTLER® Medicall® 800 are implemented using the LON® bus technology (Local Operating Network). Data transfer and power suppy are handled very simply via standard telecommunication cables. Existing calland building management systems can be easily integrated via an interface.

Three-level safety system
A three-level safety concept within the system makes sure that no call is lost. Each system node has an intelligence of its own and monitors itself as well as the system components necessary for communication. Failure of one node does not affect the functionality of the other stations on the bus. Messages concerning interrupted or faulty connections are immediately routed to the competent people within the organisation, such as, for example, the technical department..

The right solution for every requirement
Medicall® 800 supports custom configurations: The maximum configuration covers 250 stations with 40 rooms each. Different care organisation variants, such as group care, decentralized station operation and combination of specific stations during the night can be preconfigured and activated automatically. A feature which is particularly helpful for ambulant care service providers: Even buildings at a different location can be easily integrated in the care communication system.

Future guaranteed – Medicall® 800
Grows right along
Medicall® 800 grows with the requirements of the care organisation – simply by modification or integration of additional hardware and software modules. Making sure that your investment has a safe future.

Any call combination desired with ZETTLER® VarioLine

ZETTLER® VarioLine control units were developed to support a large number of call combinations in the nurse call system with a minimal effort. More than forty combinations can be implemented by means of simple keycap replacement and system reconfiguration. When the Medicall® 800 nurse call system is adapted to changes in the care organisation, VarioLine permits enormous installation cost savings.

Cost effective – compatible – flexible
Since VarioLine consists of just a few basic elements, installation, storage and maintenance are extremely cost efficient. Compatibility with Medicall® 800 and other call systems guarantees expandability. Another advantage: The visual appearance of the VarioLine control units can be adapted to switches already present in the room byexchanging covering plates.

The VarioLine plug-in devices automatically detect which device is connected – from medical equipment to patient’s handsets. Easily recognizable keycap symbols facilitate use by patients. The call lines are continuously monitored, so that calls, even right after reconfiguration, are never lost.

Pull cord panels for convenience
Pull cord panels for patients with restricted movement complete the VarioLine product range. They are particularly suitable for installation in shower cubicles.

Modern patient’s handsets – communication and convenience combined

ZETTLER® Medicall® 800 can be installed with the functionality of a nurse call system. As a comprehensive care communication system, however, Medicall® provides a greatly extended functionality: Through voice and special functions it supports direct information exchange between care personnel and patients.

Watertight and convenient
ZETTLER® Medicall® 800 offers an assortment of modern, watertight and ergonomical patient’s handsets with a multitude of functions:
- Call panel with reassurance light.
- Service call
- 2 light buttons
- TV and radio control, including
- volume control
- Control function display
- Locating light for the night

Control made easy
The patient’s handset can also be used to execute special functions, e.g. to control roller blinds or reading lamps and room lighting. The handset is operated via tactile feedback buttons logically arranged on a membrane keypad. The handset can be stored in a mounting bracket or attached with a clip; it comes with an extremely flexible connecting cable with a self releasing plug.

Direct communication with individual beds
The “bed voice communication” function increases convenience for patients and personnel. It can be set up for each of the six possible call lines in a room. Using the patient’s handset on the bed, the patient communicates directly with the nurse. If the handset is stored in the mounting bracket, it is automatically in handsfree mode. For more discretion, the patient holds it in his/her hand like a telephone receiver. The volume is automatically adjusted without affecting the handset’s excellent sound quality. The patient’s handsets also double as radio and television sound receivers and feature a standard jack for headphones.

Room terminals for handsfree communication
ZETTLER® Medicall® 800 communication terminals are used for open intercom operation in patient rooms and special function rooms. Depending on room usage, the terminals can be equipped with different modules – e.g. a loudspeaker or control module. Terminal sound quality is excellent. The volume is automatically adjusted to the noise level in the room. Communication secured The communication system comes with a monitoring lock function. The personnel can contact a specific patient whenever necessary but can only hear the patient once he or she has disabled the monitoring lock by pressing a button. Targeted station and group announcements, announcements to duty rooms, etc., can also be made using the room terminal. If the terminal is equipped with an extension answering module, the nurse can read calls from other rooms on a display and establish a voice connection with the caller.